👤 About
🧠 Technical Skills
💼 Experience
Pakiza Software Ltd.
ExecutiveAug 2023 -Nov 20241. Analyzed requirements and created clear test plans, test cases, and edge-case scenarios for mobile, web, and ERP systems. 2. Performed functional, regression, usability, and UI consistency testing across multiple platforms. 3. Tested a secure transaction-based app (fintech-like), HR management system, ERP modules, learning platform, customizable admin dashboard, apparel production system, retail/inventory solution, and a business-focused website. 4. Validated core flows such as login, user roles, payroll, approvals, order cycles, forms, reports, dashboards, and content delivery. 5. Reported bugs with detailed reproduction steps and collaborated closely with developers and product owners for quick resolution. 6. Conducted API checks, cross-browser testing, and post-release verification to ensure smooth and stable deployments. 7. Maintained documentation, improved test coverage, and supported continuous quality enhancement across projects.
Triangle Services Ltd.
Asst. ManagerApril 2023 - August 20231. Configured routers and network devices, ensuring stable connectivity for clients and internal teams. 2. Performed troubleshooting for network issues, hardware faults, and connectivity interruptions. 3. Provided technical support to users—diagnosing problems, guiding resolutions, and escalating critical issues when needed. 4. Monitored network performance and assisted in maintaining smooth, uninterrupted service. 5.Documented issues, fixes, and configurations to improve future support efficiency and knowledge sharing.
🎓 Education
Graduation
American International University-Bangladesh - AIUB
2022