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Wasiur Rahman

About

Senior QA Engineer with 6+ years of experience ensuring high-quality delivery of web, mobile, and SaaS applications, specializing in healthcare technology and security-driven QA. I bring a strong record of improving product reliability, optimizing testing processes, and leading QA efforts in distributed, remote-first environments.

I have designed and executed test strategies that increased automation coverage by 40%, reduced production defects by 35%, and enabled faster, more reliable release cycles through risk-based testing, robust regression planning, and strong collaboration with development teams.

My skill set includes:

Manual & Automated Testing (Selenium, API, UI, regression, functional)

Healthcare compliance testing (HIPAA-focused)

Security & vulnerability assessments

Test strategy, planning, and documentation

Cross-functional team leadership and QA mentoring

Agile/Scrum delivery and remote team coordination

I am highly detail-oriented, proactive, and committed to continuous quality improvement. I thrive in environments that value ownership, communication, and delivering secure, high-performing software.

I’m open to opportunities where I can contribute to building reliable products, strengthening QA processes, and supporting teams in delivering world-class software.

Technical Skills

SeleniumAPI TestingSQLPostmanManual TestingScrumMobile TestingiOS TestingAndroid Testing

Soft Skills

communicationattention to detailcritical thinkingand collaboration

Experience

Theme Fisher

Content WriterOctober 2019 - January 2020
Wordpress Content Writer

StorePress

Technical Content WriterJanuary 2020 - March 2020
Authored and edited 20+ user guides, FAQs, and release notes for StorePress WooCommerce themes and plugins, reducing repetitive support tickets by approximately 15%.
• Collaborated with developers, designers, and QA to translate new e-commerce features into clear, task-based documentation, improving user adoption and setup completion rates by an estimated 10–15%.
• Standardized documentation structure and templates for the StorePress knowledge base, shortening content creation time by around 20% and ensuring consistent tone across all public-facing docs.

NETSTAR (SG) PTE. LTD

Content ModeratorMarch 2020 - February 2021
Reviewed and moderated 10,000+ monthly user-generated content items to ensure compliance with
platform policies, contributing to a safe environment for 500,000+ active users.
• Reduced policy-breaching content by 22% through systematic flagging and escalation protocols, improving
overall platform quality metrics and user trust scores.

Miracle Advance Technology

Content SpecialistFebruary 2021 - September 2022
Led QA activities for 3 AI-driven and digital experience platforms (Digital Experience Checkup, Join AI,
HRCT), ensuring all new features met acceptance criteria, user expectations, and compliance standards
before production release.
• Designed and executed 300+ manual test cases validating functional correctness and user experience
across web and AI-related features, identifying and documenting 45+ defects with clear remediation paths.
• Reduced defect re-open rate by 28% by managing defect lifecycle through Smart Task, working closely with
engineering to validate fixes and implement thorough retesting protocols.
• Minimized requirement-related defects by 35% through collaborative clarification sessions with product and
development teams.
• Ensured production stability by executing regression testing across key workflows and integrations before
release, preventing 8+ critical issues from reaching production.

BuddyBoss

QASeptember 2022 - January 2024
Delivered comprehensive end-to-end QA for 5 major WordPress-based SaaS products (BuddyBoss App
Plugin, BuddyBoss Platform, BuddyBoss Theme, BuddyBoss Platform Pro), ensuring stable, quality
releases for a global user base of 50,000+ active users across 120+ countries.
• Designed and executed 500+ test cases covering functional, UI/UX, and cross-browser compatibility
(Chrome, Firefox, Safari, Edge) across 15+ WordPress versions, maintaining 98%+ consistency scores and
zero critical UI regressions per release.
• Reduced defect re-open rate from 18% to 6% by implementing structured defect documentation and impact
analysis in JIRA, accelerating developer resolution by 45% and eliminating 70% of back-and-forth
clarifications.
• Protected core product features (user profiles, community messaging, e-learning integrations) through
systematic regression and smoke testing, maintaining 99.2% uptime on production features and preventing
15+ potential regressions.
• Embedded QA into Agile process by actively participating in sprint planning, backlog grooming, and release
cycles, improving story clarity by 30% and reducing requirement-related defects by 25%.
• Standardized QA practices by creating a comprehensive test case library, release validation checklists, and
onboarding documentation, reducing new team member ramp-up time by 50% and improving knowledge
retention by 40%.

Miracle Advance Technology

QA EngineerJanuary 2024 - Present
Architected and executed end-to-end QA lifecycle for 6 enterprise healthcare solutions (Envision Next,
Cloud Vision, Labportal, Radportal, VetPortal, Patient Portal), ensuring 100% on-time, defect-free releases in
compliance with healthcare data protection standards.
• Increased test coverage by 40% and reduced manual regression effort by 35% by designing and
implementing an automated regression testing framework using Selenium, accelerating release velocity from
2-week to 10-day sprints.
• Reduced escaped defects by 35% through comprehensive test plan design and execution across core
modules (patient data management, reporting, workflows, integrations), implementing risk-based
prioritization focused on high-impact user journeys.
• Established a defect triage and prioritization system that improved developer issue resolution turnaround
time by 40%, enabling the QA team to focus on high-severity bugs and reducing duplicate defect reporting
by 25%.
• Conducted security-focused testing and vulnerability assessments on 6 healthcare applications handling
sensitive patient data, identifying 12+ potential security gaps and data protection vulnerabilities before
production deployment, ensuring HIPAA compliance alignment.
• Detected and resolved 28 high-severity production issues earlier in the SDLC through proactive
cross-functional collaboration, reducing post-release incidents by 30% and improving system stability
scores.
• Validated build integrity and release readiness across all components, including hotfixes, integrations, and
reporting functionalities, ensuring 100% compliance with business requirements and regulatory
expectations.

Projects

Petmatrix

This is Pet Related Software.

Petmatrix V2

Boarding automation

PetmatrixConsultationv2

OPD Patient Create Owner Create Pet Patient Consultation Add Item Go to Invoice Paid View Report

Education

SSC

Mohammadpur Preparatory Higher Secondary School

2011

HSC

St Joseph Higher Secondary School

2013

Graduation

BRAC University - BRACU

2019

Training & Certification

Full Stack SQA Engineer

Road To SDET

January 14 2023 View Certificate

Certificate

Wasiur Rahman - QA Engineer Portfolio | Road to SDET